Talking on Eggshells
Soft Skills for Hard Conversations

It’s fine. Its basic. I was hoping for more depth most of the advice is just kind of surface level tips, and like occasional phrases to avoid or use more The examples aren’t really good. But they don’t have to be because most of this is just kind of anecdotal how to converse better. Worth it for the......more

Sam Horn's stellar communication strategies are legendary, and this book doesn't disappoint. She uses examples to convert abstract concepts into tangible action steps. Her insights are laden with empathy and kindness.......more

If you have ever had a challenging coworker, family member or friend, you need this book. If you are the challenging person, you need this book. If you want to be a better parent, friend, coworker, you need this book. I wish I had this when I was supervising a large staff. I found the insight, questi......more

Do you find it difficult to communicate with people who have very different views than yours? Do you find it hard to express your wants and needs to family, friends, or co-workers? Do you need to establish boundaries? These conversations are difficult and one often wants to put them off or avoid the......more

Took a minute to get into, and honestly, I had it to put it to the side for a bit. Once I stated utilizing the chapters that were the ones that could benefit me, my whole mind shifted. 3 things stood out for me: Chapter 12 on Complaining The technique called the AAA Train. A = Agree. You're right Mr Rob......more