The Art of Excellent Products, Riccardo Illy
The Art of Excellent Products, Riccardo Illy
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The Art of Excellent Products
Enchanting Customers with Premium Brand Experiences

Author: Riccardo Illy

Narrator: Sam Rushton

Unabridged: 6 hr 16 min

Format: Digital Audiobook Download

Published: 02/22/2022


Synopsis

Italian brands are known to create some of the most premium, sought-after products in the world. Learn to compete in the modern marketplace using the proven business principles that Italian brands have been employing for generations.  While it is no secret that Italians create superior products that both withstand the threat of ongoing competition and stand the test of time, the specific business principles that have led to such tried and tested successes are shrouded in secrecy, until now.Businessman Riccard Illy details personal experiences using these Italian business standards to run his family’s world-renowned coffee company for generations. Through the age of intense competition from Starbucks and Coffee Bean, the Illy empire has remained at the top of the coffee industry simply by employing key Italian business principles and values.In The Art of Excellent Products, you will:Learn how to approach your research and development process to find ways to add quality to your products and brand.Understand how Italians have created so many brands that have stood the test of time.Learn how to approach the marketplace so that your product stands out as the go-to product. By applying those principles to your business, you will ensure your products meet or exceed the level of quality necessary to be ultra-competitive in today’s market, even in an industry in which new companies aggressively challenge your brand daily.

About Riccardo Illy

Riccardo Illy is the Chairman of Polo del Gusto, the holding company for Groupo Illy’s non-coffee businesses, with controlling interests in a number of world-class producers of chocolate, tea, wine, and confections. The Illy brand has a passion for quality and for growth pursued the right way: this has led to rewarding investments in everything from Domori's legendary chocolates to Mastrojanni's magnificent wines. He lectures regularly at business schools around the world, from Stanford in the United States to HEC in Paris to MIB in Trieste. He is the Academic Director at Italia Innovation, an organization which fosters research, education, and new ventures in the manufacturing economy with a humanistic approach.


Reviews

Goodreads review by Annarella on January 18, 2022

I consider Illy caffè amongst the best in the world and was always fascinated by Riccardo Illy, a complex and clever businessman. This book is about customers and customer satisfaction: I appreciated what Illy wrote and I think there's a lot of food for thought. Recommended. Many thanks to the publishe......more

Goodreads review by Daniel on September 09, 2023

A nice read about how family-run Italian businesses are run. Ricardo Illy, former chairman of Gruppo illy, writes about the 11 elements of incanto—his business philosophy for building excellent products.......more

Goodreads review by Nette on March 29, 2022

The Art of Excellent Products makes me fall in love with the integrity of the four pillars of the Incanto framework which Riccardo Illy explains will make you appreciate Illy and their products even more. The benefits a company can obtain by reading this book is endless, even though the case studies......more

Goodreads review by Taylar on May 16, 2024

Insightful and inspiring for beginner entrepreneurs ✨......more

Goodreads review by Jim on January 31, 2024

Recommend to those who love Italian products or luxury products!......more