Results, Charlie Baker
Results, Charlie Baker
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Results
Getting Beyond Politics to Get Important Work Done

Author: Charlie Baker, Steve Kadish

Narrator: Charles Constant

Unabridged: 7 hr 36 min

Format: Digital Audiobook Download

Publisher: Kalorama

Published: 05/31/2022


Synopsis

Governor Charlie Baker, one of the most popular governors in the United States, with a reputation for getting things done, wants to put the service back into public service: "Wedge issues may be great for making headlines," he writes, "but they do not move us forward. Success is measured by what we accomplish together. Our obligation to the people we serve is too important to place politics and partisanship before progress and results."

For the Governor and his longtime associate Steve Kadish, these words are much more than political platitudes. They are at the heart of a method for delivering results—and getting past politics—the two developed while working together in top leadership positions in the public and private sectors.

Distilled into a four-step framework, Results is the much-needed implementation guide for anyone in public service, as well as for leaders and managers in large organizations hamstrung by bureaucracy and politics. With a broad range of examples, Baker, a Republican, and Kadish, a Democrat, show how to move from identifying problems to achieving results in a way that bridges divides instead of exacerbating them. They show how government can be an engine of positive change and an example of effective operation, not just a hopeless bureaucracy.

About Charlie Baker

Charlie Baker is Governor of Massachusetts. He has served as CEO of Harvard Pilgrim Health Care, a top-performing health care insurance provider, and twice as Commonwealth of Massachusetts Cabinet Secretary leading the Executive Office of Health & Human Services and the Executive Office of Administration & Finance.


Reviews

Goodreads review by Beanie

Interesting insights into public service, which I actually knew little about. Despite being a fan of Baker I didn’t find the “Results framework” he outlined anything groundbreaking or novel. It seemed rather basic, akin to any change model I have seen and experienced in the private sector. A lot of......more

This book should be read by all elected executive officials at the state and municipal level of government, as well as by any public sector senior executive or manager. I think everyone in the business of government - specifically the delivery of services portion of government - will find something......more

Goodreads review by Andrew

A decent entry in the improving government performance category. It actually acknowledges some of the extra challenges faced by government agencies regarding legal constraints, public scrutiny, budget challenges. Their solutions often involved bringing significant extra resources to bear, which is n......more

Goodreads review by Tony

If you consult to Federal, State, or local government, RESULTS is a must read! As they grind through their careers in public service, Baker/Kadish made me laugh, cry, cheer, and cuss when illuminating the successes and failures in BIG system implementations, child protective services ops, people at......more