Fierce Conversations Revised and Upd..., Susan Scott
Fierce Conversations Revised and Upd..., Susan Scott
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Fierce Conversations (Revised and Updated)
Achieving Success at Work and in Life One Conversation at a Time

Author: Susan Scott

Narrator: Susan Scott

Unabridged: 13 hr 35 min

Format: Digital Audiobook Download

Publisher: Penguin Audio

Published: 09/23/2025

Synopsis

Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time.

The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to:

• Overcome barriers to meaningful communication
• Expand and enrich relationships with colleagues, friends, and family
• Increase clarity and improve understanding
• Handle strong emotions—on both sides of the table
• Connect with colleagues, customers and family at a deep level

Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager

About The Author

Susan Scott maintains an international consulting practice through her firm, Fierce Conversations Inc., which provides Fierce Conversations, Fierce Leadership, and Fierce Coaching programs to CEOs and company leaders. For fourteen years, she ran think tanks and seminars for business leaders through TEC International, an organization dedicated to increasing the effectiveness and enhancing the lives of CEOS around the world. Scott has extensive experience assisting companies with mission, vision, values, leadership development, cultural transformation, strategic planning, and executive coaching.

Reviews

Goodreads review by Alissa on May 05, 2017

This book is probably better than I think it is. To me, there is no great revelation in the importance of having fiercely authentic conversations. Moreover, I feel that the language was targeted at a different audience. As a result, while all of the ideas were generally agreeable, there was very lit......more

Goodreads review by Ben on June 13, 2009

I discovered this book while browsing through the shelves at the Chapters bookstore at 401 and Kennedy in Toronto. As I flipped through the book I came across this snippet that mentioned a newly married couple. The first weekend the wife wanted to talk about their relationship, the husband relented.......more

Goodreads review by Angela on December 23, 2024

"Authenticity is not something you have, it's something you choose." A worthwhile read--if a bit more geared toward the professional world than I would have preferred. Lots of examples, outlines, and exercises to help you start thinking more strategically about how you convey (and convince) people......more

Goodreads review by Lee Anne on September 02, 2011

A so-so business/personal relationship book that encourages you to be completely honest and ask probing questions to get to the real issue in your conversations with others. A little touchy feely, easier said than done (on the honesty part, anyway), but it did give me some good ideas for asking the......more

Goodreads review by Dana on August 01, 2025

Really valuable information but I wish it had more detail for navigating conversations. I will absolutely reread this and make notes.......more

Quotes

“A reminder that ‘the way out is through,’…she provides great techniques for navigating the passage.”—David Allen, New York Times bestselling author of Getting Things Done
 
“A life-affirming primer for moving us toward the conversations we need to have most.”—Doug Stone, New York Times bestselling coauthor of Difficult Conversations
 
“Those whose conversations with co-workers or family members aren’t producing the results they want will find plenty of helpful tools and assignments in this succinct guide.”—Publishers Weekly
 
“Scott’s workbook exercises will allow readers to have effective, life-changing fierce conversations of their own.”—Booklist

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