CAmo tratar con gente difAcil Deal..., Tony Schwartz
CAmo tratar con gente difAcil Deal..., Tony Schwartz
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Cómo tratar con gente difícil (Dealing with Difficult People)

Author: Tony Schwartz, Harvard Business Review, Holly Weeks, Mark Gerzon, Amy Gallo

Narrator: Bobby Sanchez

Unabridged: 2 hr 17 min

Format: Digital Audiobook Download

Publisher: BookaVivo

Published: 02/15/2022

Synopsis

El secreto para tratar con personas dificiles consiste en saber controlar tanto tus emociones como las suyas. ¿Como mantener la calma en una conversacion tensa? ¿Como permanecer frme frente a determinados comentarios? ¿Como saber si eres tu una persona con la que resulta dificil trabajar? De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas dificiles y se muestra como desarrollar la empatia y la resiliencia necesarias para conseguir una relaciones mas positivas

About Tony Schwartz

Tony Schwartz is the founder and president of The Energy Project, a consulting group that works with a number of Fortune 500 companies, including American Express, Credit Suisse, Ford, General Motors, Gillette, Master Card, and Sony.  He was a reporter for the New York Times, an associate editor at Newsweek, and a staff writer for New York Magazine and Esquire and a columnist for Fast Company.  He co-authored the #1 worldwide bestseller The Art of the Deal with Donald Trump, and after that wrote What Really Matters.  He co-authored the #1 New York Times bestseller The Power of Full Engagement with Jim Loehr.

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