Be a Star with Your Customers and Kee..., Shep Hyken
Be a Star with Your Customers and Kee..., Shep Hyken
List: $9.95 | Sale: $6.96
Club: $4.97

Be a Star with Your Customers and Keep Them Forever
Moments of Magic®

Author: Shep Hyken

Narrator: Shep Hyken

Unabridged: 32 min

Format: Digital Audiobook Download

Published: 11/10/2010

Synopsis

Based on Shep's highly rated book “Moments of Magic”, Shep focuses on the concept of creating a Moment of Magic™. Shep covers ten specific strategies and concepts in this highly entertaining recording that will help YOU look like a star in your customers' eyes. This is a must-have audio for anyone looking to boost their customer service skills, as told by one of the leading authors and Wall Street Journal best seller.

About Shep Hyken

Shep Hyken, CSP, CPAE is the Chief Amazement Officer at Shepard Presentations. As a speaker and author, Shep works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the New York Times, Wall Street Journal and USA Today bestselling business author of Moments of Magic, The Loyal Customer, The Cult of the Customer, and The Amazement Revolution. He is also the creator of The Customer Focus program, which helps clients develop a customer service culture and loyalty mindset.

Reviews

There are currently no user reviews for this audiobook.
Add to Cart
Add to Wish List