12, Rodd Wagner
12, Rodd Wagner
List: $35.99 | Sale: $25.20
Club: $17.99

12
The Elements of Great Managing

Author: Rodd Wagner, James K. Harter, Ph.D.

Narrator: John McLain

Unabridged: 7 hr 42 min

Format: Digital Audiobook (DRM Protected)

Published: 12/06/2016


Synopsis

More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the 12 elements most important for sustaining high performance. These were identified in the 1999 bestseller First, Break All the Rules.The Gallup study now includes 9 million employee and manager interviews spanning 114 countries and conducted in 41 languages. The authors weave together the latest Gallup insights with recent discoveries in the fields of psychology, physiology, game theory, neuroscience, and management. Chapters in the book follow great managers as they harness employee engagement to turn around a failing call center, save a struggling restaurant, improve patient care in a hospital, maintain production through power outages, and face a host of other challenges in settings around the world.Written to be accessible to all managers and employees, 12 explains what every company needs to know about human nature on the job.

Reviews

Goodreads review by Melissa Jill on August 06, 2014

This is an excerpt from the blog post I wrote on this book: I was recently asked by a long-time friend to join a business book club and I jumped at the offer. I want to and NEED to read business books, so the added accountability was just what I needed to make sure I finish them when other, seemingly......more

Goodreads review by Miles on May 27, 2017

Less than a year and a half ago, I had absolutely no business experience. Today, I am part of the management team for a small but steadily growing business in the town where I grew up and hope to live for the rest of my life. This has been the most unexpected and dynamic development of my young adul......more

Goodreads review by Katie on February 21, 2025

for grad school :/ not bad tho--it had interesting psych facts like how mirror neurons trick people into thinking they're socializing when they watch tv......more

Goodreads review by Rebecca on November 22, 2011

I listened to this on audio CD while going to and from work. This is one advantage of a long commute. I really loved the format because it cited lots of statistics interspersed with case histories so that it was never dull or hard to relate to. I had heard a lot of the themes before, but never knew......more

Goodreads review by Tracey on March 21, 2009

Fabulous book on creating and sustaining employee engagement!......more